Frequently Asked Questions

Finding the right software engineers for your project can be hard and confusing, this is why Trio is your solution- we’re here to address any concerns or questions you may have.

If you can’t find the answer to your question, please contact us and we’ll get back to you shortly!

What does Trio do?

Trio provides on-demand remote software engineering teams for small and medium-sized companies. Whenever and wherever you need an engineer or a team of specialists, Trio will seamlessly incorporate them into your company. Please see About Us for more information!

Where can I meet Trio representatives?

You can meet Trio representatives at various industry-related events or in its headquarters in Boston, Massachusetts. To know where we are going next please subscribe to our newsletter and don’t miss out on the chance to meet Trio in person.

How Trio is different from software development agencies?

Trio focuses only on software engineering and delivering exceptional quality of work - we believe high quality engineering is the foundation of great software.

I don’t need a team, can I request only one engineer for a project?

Yes, of course- at Trio we call this Engineering Allocation (EA). You can discuss your needs with our representatives to find the best fit. To learn more about Engineering Allocation, please click here

Do the teams work remotely?

Yes, Trio software engineers are located across different parts of the world; our communication with our clients and engineers is so seamless that our engineers are present in the workplace. Check out our Teams page to learn more about some of our exceptional engineers.

Why Trio might not be right for me?

Trio might not be right for you if you are looking for the cheapest option on the market. We aim to provide excellent value to our customers and world-class engineers, but we also value the workmanship and the quality of our engineers. At Trio, we ensure that our software engineers are compensated fairly for the amazing work that they do.

What can I expect when working with Trio?

When working with Trio you can expect top-quality software engineering services, flawless communication and talented engineers working on your project! Trio is your solution for in on-demand software engineering. You can learn more about your values, mission, and commitments here.

What are the payment options?

We currently accept all major credit cards, ACH, bank wires, and PayPal. You can let us know about your preferred method of payment during our introductory call.

How much does working with Trio cost?

We have experts all over the world, pricing can vary across several factors. We will work with you to find the right price point for your project. Typically, engagement pricing falls into a range of $40-$95+/hour for our software engineers. To know the price for your project, please tell us more about it.

How often will I be charged? How are payments and invoices handled?

We typically invoice our clients on a monthly basis, but we offer flexible options. Once we discuss the type of work and what team you will be working with, we can discuss payment and billing options.

Is there a minimum contract duration for a Trio engineer to join my team?

The standard contract duration with Trio is a minimum 3 months. The actual duration may depend on the size and scope of the project, which can be evaluated when we discuss your project goals. To get started, please get in touch with us.

Do you provide an engineer on a part-time basis?

Our developers normally join our partners on a full-time basis. In some cases we can consider clients that are interested in building a long-term partnership that starts with part-time. We’d love to hear more about your project to get a better idea of which time commitment works best for you.

How long does the on-boarding process take?

Onboarding of Trio engineers normally is expected to take two weeks. We take this time to evaluate your needs and business goals to design a project plan. Every project is different and Trio doesn't offer a one-size-fits-all solution, we analyze every project individually and aim to find solutions that are perfect. Let us show you what solution we have to offer for your projects.

Where can I find examples of your work?

We have examples of our work and testimonials of our clients on the website. You can see one here. If you have more questions after checking it out, please don’t hesitate to contact us so we can address your questions.

What experience do your engineers have?

Most of our engineers have years of experience in software engineering, but Trio is also committed to training junior engineers to hone their skills and provide them with adequate opportunities. Because we have engineers across the globe, our diverse group of talent bring knowledge and experience from various backgrounds, which makes solving software engineering challenges easier. You can learn more about our software engineers on the [Teams page][/teams].

How soon can Trio engineers join my team?

Depending on the needs and circumstances and what Trio sees as the best solution, it can vary between 1 to 3 weeks. Within this time we will prepare the engineers and integrate them into your project in a manner that won’t interrupt the operations of your company. We have great experience in allocating software engineering teams seamlessly to our clients' companies. We’d love to hear more about your project to get a better idea of how soon we can start working together! Click here to learn more.

Where are your engineers located?

Currently, we have engineers in over 10 countries across South America and Europe. Our communication between our engineers allow us to work as if the teams are located in the same office. Having engineers across the globe allow us to have talent with greater specialities for different markets. You can learn more about our software engineers on the Teams page.

What happens if there are any issues with my team/engineer or if it’s just not working out?

If there are any issues, we would be happy to work with you to address them, at Trio we pride ourselves on our transparency with our clients and teams. If an engineer ends up not being the right fit for you, please contact us - we are happy to bring other engineers to better fit our clients needs.

If you need to take a break from our partnership or bring it to a close, you need only give us a 30 day notice.

Can your engineer come onsite?

Trio works as a remote company and most of our engineers are abroad. If being onsite truly is a requirement, we can work with you to coordinate relocating an individual or team to your location for a specified period of time.

How will the team be managed?

Most of the time our engineering team are managed by you. We provided the engineers and you have the flexibility to manage them as you like. If you want to know more about people on our team, please visit our Teams page for more information.