Insurance & InsurTech
Avatar of amelia-barnes amelia-barnes
amelia-barnes
August 5, 2025 at 4:36 am

What KPIs matter most for insurtech product teams?

What KPIs matter most for insurtech product teams?

I’m researching this for a project and would love real-world input. If you’ve built or shipped something here, what did you learn? Context: I’m Tyler King and I’m evaluating options for our team.

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5

  • Avatar of Lace Brunsden

    Lace Brunsden

    August 7, 2025 at 9:36 am

    Tighten feedback loops with weekly reviews. Counterpoint based on what stuck in reality. Ignore shiny features until you validate ROI.

  • Avatar of Marcelo Pantoja

    Marcelo Pantoja

    August 7, 2025 at 4:36 pm

    Counterpoint based on what stuck in reality. Design the rollout so rollback takes minutes, not hours. Ignore shiny features until you validate ROI.

  • Avatar of Daniel Alcanja

    Daniel Alcanja

    August 8, 2025 at 2:36 pm

    Legal sign-off took three weeks; budget that into your plan. If the key metric doesn’t move in 14 days, revert. Decide this with numbers, not vibes.

  • Avatar of Marcelo Pantoja

    Marcelo Pantoja

    August 9, 2025 at 9:36 am

    If the key metric doesn’t move in 14 days, revert. The real cost driver was reprocessing, not inference. Decide this with numbers, not vibes.

  • Avatar of Luke

    Luke

    August 10, 2025 at 11:36 am

    Small anecdote that might help. We phased traffic: 5% → 25% → 60% → 100% to de-risk. If volume is spiky, budget for burst capacity explicitly.

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