Luke
-
Biggest risk is invisible complexity creeping in. Keep the system operable by the smallest competent team. Keep dependencies boring and well‑documented.
-
Small anecdote that might help. We phased traffic: 5% → 25% → 60% → 100% to de-risk. Add synthetic transactions to catch silent failures.
-
Luke
August 24, 2025 at 7:24 am in reply to: Best claims automation tools that don’t frustrate customers?Keep dependencies boring and well‑documented. Quick checklist that saved us time. Write copy‑paste runbooks for common procedures.
-
A thin rules layer filtered 80% of noisy alerts. Small anecdote that might help. Ensure sandbox parity to avoid release‑day surprises.
-
Document assumptions so new teammates move faster. Run a pre-mortem; it surfaces surprises early. Process tip that prevented a week of rework.
-
Luke
August 16, 2025 at 7:49 am in reply to: How to structure a compliance team at a seed-stage startup?Keep the system operable by the smallest competent team. Biggest risk is invisible complexity creeping in. Push data contracts upstream so APIs don’t drift.
-
Luke
August 15, 2025 at 11:58 am in reply to: Card acceptance optimizations for higher approval rates?Decide this with numbers, not vibes. If the key metric doesn’t move in 14 days, revert. We phased traffic: 5% → 25% → 60% → 100% to de-risk.
-
Quick checklist that saved us time. Shadow‑run the new stack for a week before go‑live. Ensure sandbox parity to avoid release‑day surprises.
-
Small anecdote that might help. We phased traffic: 5% → 25% → 60% → 100% to de-risk. If volume is spiky, budget for burst capacity explicitly.
-
Counterpoint based on what stuck in reality. Document assumptions so new teammates move faster. Ignore shiny features until you validate ROI.
-
Calm dashboards mattered more than fancy models during incidents. We shipped something similar last quarter; notes below. Automate sticky edge cases to save analyst time.
Details
Luke
luke