Chargeback Management: Building Dispute Handling That Doesn’t Eat Your Margin
Every chargeback costs more than the sale it reverses.
Author
With over 10 years of experience in software outsourcing, Alex has assisted in building high-performance teams before co-founding Trio with his partner Daniel. Today he enjoys helping people hire the best software developers from Latin America and writing great content on how to do that!

Every chargeback costs more than the sale it reverses.
Card networks and intermediaries can eat away at your margins through things like payment processing fees.
Regulators in Europe have tightened the screws with SEPA Instant, while the world's largest payment rails have transitioned to ISO 20022.
Payments are under pressure. It feels like the rails keep multiplying, compliance rules get tighter, and customers expect speed with zero tolerance for
Fintech software developers have some of the highest salaries in tech, but these costs are essential because compliance adds a layer of risk that most
Ask a payments team how reconciliation is going, and you will usually hear a number. "We are matching 98% automatically."
Mobile wallets, peer-to-peer lending platforms, and instant payment apps are all examples of financial technologies now part of everyday life.
People often use the term UI when they mean UX, and vice versa. While your team might understand what you mean, failing to differentiate between the two can
It’s difficult to directly compare a merchant of record vs. a PayFac vs. a payment processor because these aren't competing options.
Data is the driving force behind decisions, but only if you can use it correctly.
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